agencies

Aberdeen City Council Social Work Services	St Nicholas House, Broad Street, ABERDEEN AB10 1AR tel 01224 522939 (duty team)	For advice, guidance and counselling. Contact can be made through any Social Work Service office in the city.
Aberdeen Counselling & Information Service (ACIS)	44 Castle Street ABERDEEN tel 01224 573892	Generally work with over 18s only
Aberdeen Cyrenians	139 Gallowgate ABERDEEN AB35 1BU	Support services for homeless people and those at risk of homelessness; residential and supported accommodation services; additional support for those with alcohol and drug-related problems
Aberdeen Cyrenians: Craig House	Craig House 55 Dee Street ABERDEEN AB11 6EE tel 01224 212345	A supported accommodation project for those who are at risk of rough sleeping as a result of drug misuse problems.
Aberdeen Cyrenians Summer Street Project	62 Summer Street ABERDEEN AB10 1SD	Provides information and advice, including specialist support for alcohol and drug issues. For those who are homeless, at risk of sleeping rough or other people in need.
Aberdeen Cyrenians: Drug Diversionary programme	Drug Diversion Support Worker Simon House 106 Crown Street ABERDEEN AB11 6HJ tel 01224 572877	A drug diversionary worker will work with homeless people to provide a quick response to help divert young people away from drugs. This initiative is designed to specifically target young people who have either developed or are in danger of developing a drug centred lifestyle.
Aberdeen Foyer	Marywell Centre Marywell Street ABERDEEN AB11 6BB tel 01224 212824	Offers supported tenancies for those who are homeless or at risk of being homeless
Al-Anon	AL-Anon Family Groups UK & Eire 61 Great Dover Street LONDON SE1 4YF tel 020 7403 0888	Membership is open to anyone who feels his/her life has been or is being deeply affected by close contact with a problem drinker. Those eligible join local groups.
Albyn House		now Alcohol Support Ltd, which is the merged voluntary organisation of Albyn House Association Ltd and Alcohol Advisory and Counselling Service (AACS).
Alcohol Advisory and Counselling Service	62 Dee Street ABERDEEN AB11 6DS 01224 573887	now Alcohol Support Ltd, which is the merged voluntary organisation of Albyn House Association Ltd and Alcohol Advisory and Counselling Service (AACS).
Alcohol Concern		A national agency that works to reduce the incidence and costs of alcohol-related harm and to increase the range and quality of services available to people with alcohol-related problems. They provide information and encourage debate on policy issues and support service providers.
Alcohol Focus Scotland		Alcohol Focus Scotland is a national alcohol charity. They aim to promote a responsible attitude to drinking and to reduce the effects of alcohol misuse on those affected by their own or another's drinking. They offer a variety of public health and information campaigns, training and counselling services.
Alcohol Information Scotland
Alcohol Support Ltd	62 Dee Street Aberdeen AB11 6DS tel 01224 573887/01779 476333 fax 01224 213479	Alcohol Support Ltd is the merged voluntary organisation of Albyn House Association Ltd and Alcohol Advisory and Counselling Service (AACS). The newly merged organisation aims to provide choice and a range of support services for anyone with an alcohol problem and those affected by someone else's alcohol problem. We support clients living in Aberdeen City and throughout Aberdeenshire.
Alcoholics Anonymous	Alcoholics Anonymous PO Box 1 Stonebow House YORK YO1 7NJ tel 0845 769 7555	Support groups for alcoholics.
Barnardo's		Barnardo's helps the most vulnerable children and young people transform their lives and fulfil their potential. www.barnardos.org.uk
Bizzikid		Bizzikid is a website for primary school children in Scotland that provides learning games and fun activities including 'Watch Out! Drugs' that provides children with information to make sensible choices if they are offered drugs.
Bon Accord Befrienders	37 Dee Street ABERDEEN AB11 6DY tel 01224 595723 fax 01224 213479	Befriending service for people with alcohol problems. A service of Alcohol Support Ltd
Breathing Space	tel 0800 83 85 87 (6pm to 2am daily) (Minicom: 0800 3171 60)	Breathing Space is a free and confidential phoneline service for any individual, who is experiencing low mood or depression, or who is unusually worried and in need of someone to talk to. Breathing Space specifically, but not exclusively targets young men who are experiencing difficulties and unhappiness in their lives. The focus is to provide skilled assistance at an early stage and prevent problems escalating' It also focuses on those living with mental health problems and those experiencing emotional distress, including family members, partners and friends who are concerned about their own well-being and that of people they care about. It provides a free confidential listening service, offering advice, guidance and support. Available 6pm to 2am daily or at www.breathingspacescotland.co.uk
British Association for Counselling and Psychotherapy
Bullying Helpline	0800 44 11 11	Run by ChildLine, this helpline is open from 3.30pm top 10.30pm (Monday to Friday) and 2pm to 8pm (Saturdays and Sundays)
Caledonia Youth	25 Huntly Street, Aberdeen AB10 1TJ tel 01224 658773 e-mail aberdeen.information@caledoniayouth.org	Caledonia Youth provides confidential support in educational and clinical environments to help young people of Scotland to make informed, responsible choices about personal and sexual relationships.
Careline	tel 020 8514 1177	Telephone counselling service
Carers Line	tel 0808 808 7777 (free)	Advice and information for carers.
Child Death Helpline	tel 0800 282986 (free)	For anyone affected by the death of a child. Based at Great Ormond Street Hospital, London.
ChildLine Childline Scotland	tel 0800 11 11 (free) Bullying helpline 0800 44 11 11	A helpline for children and young people up to 18 who are in danger, distress or who have a problem. There is now a counselling centre in the heart of Aberdeen. If you want more information phone 01224 200376 or e-mail Aberdeen@childline.org.uk
Child Psychotherapy Trust
Children 1st- Corrieneuchin	38 Carnie Drive ABERDEEN AB25 3AN	Children 1^s^t, the Royal Scottish Society for Prevention of Cruelty to Children, works to give every child in Scotland a safe and secure childhood. They support families under stress protect children from harm and neglect help children recover from abuse promote children's rights and interests.
Children in Scotland	0131 228 8484	Children in Scotland is a national agency for voluntary, statutory and professional organisations and individuals working with children and their families in Scotland. They aim to promote and enable the exchange of information between practitioners, policy makers, politicians and the media. promote the development of policies which will improve the quality of life for Scotland's children and their families To promote awareness of specific concerns
ChildProtectionLine	0800 022 3222 see also www.infoscotland.com/childprotection	ChildProtectionLine is a single national line which has the capacity to transfer relevant calls to all local child protection service providers in Scotland. It also provides an information service to the public about what steps they can take if they are concerned about a child. You can speak to a trained call handler at any time of day or night. They will listen closely and sensitively to the inquiry and, depending on the nature of the call, will do one of the following things: Transfer the call to a local agency Give local agency's phone number to the caller, if they cannot get an answer Provide the caller with information If the call takes place when it is clear to the ChildProtectionLine adviser that a very concerning incident is taking place in the background, or it appears that it might take place imminently, the call will be transferred to 999 where police services will thereafter handle the call in exactly the manner they would if the caller had rung them directly If the call is obviously misdirected then the caller will be transferred to the service that can best answer that kind of inquiry If the call can best be handled by skilled child protection counsellors, the call will be transferred to ChildLine or ParentLine
Chinese Mental Health Association	tel 0845 122 8660 wahsum@cmha.org.uk	Helps Chinese people with mental health problems to overcome isolation and encourage their integration into the wider community
Cocaine Anonymous	helpline 020 7284 1123 (manned 10am to 10pm every day helpline@cauk.org.uk	Cocaine Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from their addiction.
Contraceptive Education Service helpline	0845 310 1334 (Monday to Friday 9am to 7pm)	Confidential information and advice on contraception and sexual health
Couple Counselling Grampian	14 Rose Street ABERDEEN AB10 1UA tel 01224 648412	Formerly Marriage Counselling Grampian, this organisation has introduced a Young Persons' Counselling Service for 11-18 year-olds who are experiencing difficulties because of their parents' separation or divorce, settling into a new step family or because of a combative relationship between their parents. Referrals can be made by young people themselves and by Guidance staff.
Crimestoppers	0800 555 111	A
Crown Street Alcohol Centre	112 Crown Street ABERDEEN AB11 6HJ tel 01224 591652	Help for those seeking to make changes in their lives following difficulties expressed in their use of alcohol. Also provides support for family members.
Cruse Bereavement Care	tel 0870 167 1677 Aberdeen branch 01224 626199	Helpline for bereaved people and those caring for them.
Deeford Centre	59 Riverside Drive ABERDEEN AB1 7LE tel 01224 585453	Residential support and help for those endeavouring to break with addiction, including group therapy, work therapy and individual counselling.
Department of Genito-urinary Medicine (Sexually transmitted infections)	Old Infirmary Buildings Woolmanhill ABERDEEN AB25 1LD tel 01224 641104	Free and confidential service for anyone who has concerns about HIV/AIDS or any of the sexually transmitted infections.
Depression Alliance Scotland	tel 0131 467 3050	Depression Alliance Scotland has a number of self help support groups for people affected by depression in different locations in Scotland. For further information see the website.
Dialogue Youth		Dialogue Youth is about making sure young people can access information and influence the public services provided for them. It's about making services more responsive to young people and having ways at a local and national level that young people's views and voices can be heard.
Domestic Abuse Project, Aberdeen	helpline 01224 625019	A free confidential service to women in Aberdeen who are experiencing domestic violence. It offers information, advice and support to help you decide what you want.
Domestic Violence Helpline	0870 599 5443	24 hour crisis helpline
Drinkline	tel 0800 917 8282	National Helpline for alcohol problems if you are worried about your own or someone else's drinking
Drug Misuse Information in Scotland		P
Drugs Action	7 Hadden Street ABERDEEN AB11 6NU Helpline 01224 594700 Admin tel 01224 577120	Provides a range of services provided to drug users and their families. Their overall aim is to reduce the harm associated with drug use to the individual, family or community. Interventions range from information and advice regarding 'safer' use through to intensive work to support positive changes in behaviour. Target groups include high risk injecting by users, women and young people at early stages of use. Confidentiality is of central importance in all aspects of the agency's work.
drug services		link to a list of drug services in Aberdeen.
DrugScope		An
D-World (DrugScope)		DrugScope's information website for 11-14 year olds, packed with projects, games, videos and more.
Eating Disorders Association	Youthline tel 0845 634 7650 - Up to and including 18 years of age Opening hours Youthline e-mail service talkback@edauk.com Youthline TEXT service 07 977 493 345 Adult Helpline 0845 634 1414 - Over 18 years of age Opening hours Helpline e-mail service helpmail@edauk.com
Education Psychology Service	Summerhill Education Centre Stronsay Drive Aberdeen AB15 6JA TEL 01224 346033
Educational Action Challenging Homophobia (EACH)	helpline 0808 1000 143 e-mail help@eachaction.org.uk	Professionally staffed UK phone helpline for school students, parents, teachers and people who work with young people.
Enquire		National advice service for special educational needs in Scotland
Families Anonymous	The Doddington & Rollo Community Association Charlotte Despard Avenue Battersea LONDON SW11 5JE helpline 0845 1200 660 Aberdeen contact tel 07855 232893 or 020 7498 4680	A self-help organisation for relatives and friends of people involved in the abuse of mind-altering substances, or with related behaviour problems.
Family Planning Association Scotland Helpline	0141 576 5088 (Monday to Friday 9am - 5pm)
Gamcare	tel 0845 6000 133 (local call rate)	Confidential counselling and advice for anyone with or affected by a gambling dependency.
Get Connected	0808 808 4994	A free helpline for young people throughout the UK. Open from 1pm - 11pm every day. IT assists young people in finding the best help whatever the problem. The helpline workers will listen to what you need to sort out, will talk you through the options you have, and will make suggestions of services where you can get the best help. Get Connected has access to information on thousands of places that can help, both locally and nationally. Get Connected can then provide a free connection to the service you have chosen, and can text important information to your mobile phone.
GINA		GINA is a gender network group specifically created to assist the people of Scotland to deal with the many issues surrounding alcohol use and raises awareness of the issues around gender groups and alcohol.
Golden Square Pregnancy Support Team	Aberdeen Maternity Hospital Clinics Cornhill Road ABERDEEN AB25 2ZL tel 01224 554516	A non-judgmental advice service for women who use drugs and who are planning to or think they may be pregnant.
Grampian Addiction Problems Service	tel 01466 751660	Confidential counselling by trained counsellors for drug misusers or their family and friends.
Grampian CareData		A local community, care and health information service for NE Scotland containing information about local health services, social services, community services, counselling services, organisations and groups.
Grampian Gay Men’s Health Project (PHACE Scotland)	21-23 Justice Mill Lane ABERDEEN AB10 7AL tel 01224 587166	Provides information and advice and aims to promote the sexual health of gay and bisexual men and reduce the spread of HIV within the gay community.
Grampian Lesbian Gay and Bisexual Switchboard	PO Box 174 ABERDEEN AB9 8UZ tel 01224 212600	Help information and advice for lesbians, gay men, bisexuals, their friends and families.
Health Development Agency
Health Education Board for Scotland (HEBS)
Health Promotions		Information resources, training; school, community and public awareness events; research and consultancy.
Health Hoose	28 Logie Place ABERDEEN AB16 7TP tel 661500	Nurse-led clinic providing health advice and care; needle exchange service'; pregnancy testing and emergency contraception service.
Healthline (NHS Grampian)	0500 20 20 30	A free Healthline which provides information about the wide range of facilities available in Grampian
Know the Score		Provides the facts on drugs for young people, parents/relatives, friends, carers or community groups.
Manic Depression Fellowship Aberdeen	87 Holburn Street ABERDEEN AB10 6BQ tel 01224 590435	Manic Depression Fellowship Aberdeen is self help support group for people with manic depression (bipolar disorder) and their carers, friends and family. Their services are free of charge to anyone with an interest in Manic Depression.
Message Home	tel 0800 700 740 (free)	24-hour helpline for people who have left home or run away. Enables callers to send messages.
Narcotics Anonymous	Bon Accord Free Church 2 Stephenson St, Rosemount Viaduct ABERDEEN AB25 1NH tel 01224 223441 0131 661 9770	A fellowship of recovering addicts who meet regularly to help each other.
National Aids Helpline	0800 567123 (24 hours)	Free confidential advice on HIV and other Sexually Transmitted Infections
National Children's Bureau
National Council for Voluntary Organisations (NCVO)
National Debt Helpline	tel 0808 808 4000 (free)	Help for anyone in debt or concerned they might fall into debt.
National Drugs Helpline	Network Scotland, 57 Ruthven Road, GLASGOW G12 9JQ tel 0800 77 66 00	24 hour national Helpline for information and advice on drugs for misusers, friends, families and carers.
National Missing Persons Helpline	tel 0500 700 700	24-hour helpline providing advice, help and support for anyone missing family members or relatives.
North-east Equality Forum (NEEF)
NHS Direct	0845 4647	NHS information and advice service, providing advice and details of medical services including where to go for emergency contraception.
NHS Healthline (Grampian)	0500 20 20 30	A free Healthline which provides information about the wide range of facilities available in Grampian
NSPCC Child Protection Helpline	tel 0800 800 5000 (free)	24-hour helpline for children and young people or anyone concerned about a child or young person at risk of abuse.
OKtoAsk	OKtoAsk Helpline 0808 800 2222	A telephone helpline service and website for parents and families in Scotland. Provided by Parenting Across Scotland (PAS). OKtoAsk is a gateway helpline and website which will make it easier for parents and families to get the support and information they require.
Parenting across Scotland	Parenting Across Scotland C/o CHILDREN 1ST 1 Boroughloch Square Edinburgh EH8 9NJ tel 0131 319 8060 fax 0131 319 8061 OKtoAsk Helpline 0808 800 2222	A partnership of voluntary organisations that aims to find ways of supporting parents and families. They believe that parents should be valued more, and that family relationships in all kinds of ‘families’ are crucial to everyone’s health, wellbeing and achievement.
Parentline Plus
Parentline Scotland	tel 0808 800 2222	Confidential service for parents and carers about any problem or worry - however large or small - concerning a child.
PHACE Scotland	21-23 Justice Mill Lane ABERDEEN AB11 6EQ tel 01224 587166	Support service for lesbian, gay, bisexual and transgender community.
Phoenix House Community Project	First Floor Left 17 Palmerston Road ABERDEEN AB11 5QP tel 01224 589130	Community based drug rehabilitation service. It involves a 12-week intensive programme that will include addiction, relapse, prevention social and communication skills. The service will work closely with other agencies in order that clients will have access to all relevant services and information.
Pillar Aberdeen	20 Back Wynd Aberdeen tel 01224 621266 (office); 01224 642854 (drop-in) e-mail info@pillaraberdeen.co.uk	Pillar supports people in and around Aberdeen who have mental health problems and mental illness. They offer drop-in sessions 6 days a week and have a range of groups and activities.
Rape and abuse	tel 0800 800 0123 (answered by women) tel 0800 800 0122 (answered by men)	Evening helpline for anyone affected by rape or abuse.
respectme	tel 0844 800 8600 email enquire@respectme.org.uk text: ‘respect’ plus message to 60066 If you are being bullied, you can call the bullying line on 0800 44 1111	respectme, Scotland's Anti-Bullying Service was launched in March 2007. respectme is a Scottish Executive funded service managed by SAMH (Scottish Association for Mental Health), in partnership with LGBT Youth Scotland. Their work is driven by a focus on children's rights: it's the right of every child and young person not to be bullied, and they want bullying to be seen as a rights issue, not as a normal part of growing up. respectme is not a helpline; they provide practical advice and guidance on developing and reviewing anti-bullying policies and initiatives and identifying the best ways of putting them into practice, and they can put you in touch with other organisations who have trained counsellors you can discuss any worries with.
Royal College of Psychiatrists
Samaritans	tel 0845 790 90 90	24-hour confidential helpline for emotional support for anyone in crisis.
Scotland Against Drugs		Aims to help prevent drug misuse and its consequences impacting on local communities in Scotland through programmes of information and community action achieved with the support of Scotland's business community.
Scottish Child Law Centre	0800 328 8970	Advice for young people on the law
Scottish Council for Voluntary Organisations (SCVO)
Scottish Drugs Forum		The national non-government drugs policy and information agency working in partnership with others to co-ordinate effective responses to drug use in Scotland. SDF aims to support and represent, at both local and national levels, a wide range of interests, promoting collaborative, evidence-based responses to drug use.
Scottish Human Rights Helpline	tel 0141 332 5960	Free and impartial advice on human rights issues in Scotland. They make referrals to solicitors or other agencies as appropriate.
Scottish Training on Drugs and Alcohol (STRADA)		D
Sexwise confidential advice line	0800 282930 (7am - midnight)
Square 13 Centre for Reproductive Health	13 Golden Square ABERDEEN AB10 1RH tel 01224 642711	Confidential service providing sexual health and contraceptive advice.
Substance Misuse Service (Grampian)	Fulton Clinic Royal Cornhill Hospital ABERDEEN AB25 2ZH tel 01224 557928	Service based on harm minimisation, community oriented, offering assessment treatment package that can include substitute prescribing.
Trust for the Study of Adolescence
Update	tel 0131 558 5200	General information and contact details for advice on disability matters in Scotland.
Victim Support	32 Upperkirkgate, Aberdeen tel 01224 622478 e-mail V.Aberdeen@btopenworld.com	Practical and emotional support to victims and witnesses of antisocial behaviour
Victim Supportline	tel 0845 30 30 900	Helpline for anyone affected by crime
Voluntary Service Aberdeen	38 Castle Street Aberdeen tel 01224 212021	VSA's Children & Family Services incorporates Aberdeen Children's Society, Linn Moor School and Richmondhill House. It provides help to families experiencing the emotional distress of break-up. families on low incomes in times of crisis support to children with special needs
Women’s Aid Helpline	tel 0131 475 2372`	Help and information for women who have experienced domestic abuse
Yorkhill Family Bereavement Service	Yorkhill Hospital, Glasgow tel 0141 201 9257	This service runs support groups for children and young adults affected by the death of someone close to them. The youngsters meet in small groups to make memory jars, ask questions, and express their feelings. For some it's a way of learning to have fun again. The service also offers individual counselling for adults after the death of a child. e-mail Yorkhill.familybereavement@care4free.net
Young Minds
Youth2Youth

This page was last updated on 14 January 2008 14:36 -0000